Family Engagement Coordinator

As a Family Engagement Coordinator your responsibilities will vary. You will

• As the Family Engagement Coordinator, you will act as the vital bridge between families, carers, and our patients in prison, ensuring that family perspectives are heard, valued, and incorporated into service delivery and development.

• You will be responsible for improving and sustaining family engagement activities, strengthening relationships between healthcare, patients and their support networks, and enhancing the experience of families through meaningful involvement, communication, and co-production opportunities.

•  You will plan and deliver projects and programmes that reflect the needs and priorities of families and patients, working collaboratively with healthcare teams, prison staff, and external partners to promote family-centred care.

•  You will facilitate family forums, engagement events, and feedback mechanisms, ensuring that the voices of both patients and their families contribute to service improvement and innovation.

• You will champion the importance of family involvement in rehabilitation, recovery, and wellbeing outcomes, ensuring barriers to engagement are identified and addressed wherever possible.

If you are interested in career development, we have a wide range of opportunities for you to develop your skills and experience, which include both internal and external options for development and learning!

The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. We’re the UK’s leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.

Practice Plus Group’s purpose is to Unlock your best work life and we stand by our core values:

• we treat patients and each other as we would like to be treated
• we act with integrity
• we embrace diversity
• we strive to do things better together

We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.

Qualifications required

• English and Maths at GCSE or equivalent
• Previous experience as Social Worker / Case Worker would be ideal. 
• Face to face engagement
• Ability to prioritise workload
• Excellent communication skills
• A non-judgmental and compassionate approach
• Good IT skills and IT literacy
• Ability to work within a busy environment 

Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If you’re looking for a role where you can develop your existing healthcare skills and learn something new every day in an environment that never stands still, then this could be the right opportunity for you.